About Dallas Summer Musicals (DSM)Now celebrating its 71st season, Dallas Summer Musicals, Inc. (DSM) is the largest producer of live theatrical entertainment in the Southwest, the second oldest summer theater organization in the United States, and the sixth largest non-profit theater company. DSM has been entertaining North Texas audiences with the finest in live, musical theater entertainment since 1941. In addition to presenting national Broadway tours, DSM also produces shows on Broadway, presents and tours local productions, and is involved in developing new works. Dallas Summer Musicals' affiliates include DSM Management Group, Inc. (DSMMGI), which manages the Music Hall at Fair Park.
How do I inquire about employment with Dallas Summer Musicals?To view our job listing and download an application, click here.
Click here to send an email.
What is your Child Policy?Dallas Summer Musicals encourages parents to introduce their children to live theater when they think the child is ready for the experience. We expect that parents will take into account the subject and nature of the show in question; the age, maturity, and interest level of the child; and would be considerate of the other patrons seated near them. Many children will enjoy the experience of going to a show even if they are not able or interested in staying for the entire performance.
Dallas Summer Musicals requires that all children one year old or older have a ticket for admittance to the theater. While children less than a year old could enter without paying admission, we would expect that parents will not bring babies to the theater. For children less than four years old, parents may purchase a less expensive ticket for their child and then have the child sit in their lap in a more expensive section, as long as it does not impose on other patrons. Dallas Summer Musicals requires that children four years old or older sit in their own seat. Booster seats are available to rent for a nominal fee, while supplies last.
Some shows and their producers may have requirements that supersede the DSM Child Policy, such as requiring all patrons, regardless of age, to have a ticket.
How do I make a contribution to Dallas Summer Musicals?All contributions should be directed to the Development Office:
phone: 214.421.5678, x 157
What is the dress code at the musicals?Dallas Summer Musicals generally recommends business attire or casual business attire. Some patrons do attend dressed in eveningwear, particularly on Friday and Saturday evenings. During the State Fair of Texas, many patrons are dressed much more casually, particularly if they plan on attending the Fair that same day.
How can I sign up for the DSM mailing list?Subscribe to eNotes, DSM's free e-newsletter, to keep you up-to-date with all aspects of DSM! Click here for more information and to sign up!
Music Hall at Fair Park General Questions
Who is "MGI"?MGI stands for "DSM Management Group, Inc." and is the management affiliate of Dallas Summer Musicals. This management group currently manages the Music Hall at Fair Park. MGI is the landlord, handling booking and maintenance of this theater.
DSM Management Group, Inc.
The Music Hall at Fair Park
P.O. Box 150188
Dallas, TX 75315-0188
The Music Hall at Fair Park
909 1st Avenue
Dallas, TX 75210-9998
How do I book/reserve the Music Hall venue?All inquiries regarding rental spaces for the Music Hall at Fair Park should be directed to Jayne Basse. Please see below for her contact information. For more information about the Music Hall at Fair Park, visit www.liveatthemusichall.com.
e-mail: Jayne Basse
phone: 214.565.1116 ext. 154
Do you have a lost and found department?Yes. If you have lost something while attending one of the shows, call 214.421.5678. The operator can check the lost and found log book for your item. If you would like to report something missing, you may also tell the operator, or email Nancy Senter. If you email, be sure to include the day, date, and seating assignment for the show you attended. This will allow us to search a specific area. Also be sure to give a return contact name and number as well as a detailed description of the item lost.
Do you have a seating map of the Music Hall theater?Yes, we do have a seating map. Please click here to view the detailed map.
Where is the wheelchair access to the building?Use the Parry Street entrance. The "circle drive" will be on the right. This is the best place to drop off or pick up. For all accessibility answers, click here. To view a seat map of the accessibility seating, click here.
What about the acoustics of the Music Hall?The acoustics of the Music Hall and our sound system have undergone major changes and advancements. Every incoming show brings their own sound system and sound technicians. That is important because the sound is integral to the show as much as costumes. Our new system and acoustics seamlessly interconnect with the show's system to bring high quality clear sound to every one of our 3400 seats. We work closely with the touring show technicians to make your experience a pleasant one in every respect. We are pleased that the touring show technicians now frequently comment that acoustically the Music Hall is now one of the best-if not the best-theater on their tours.
Can I get backstage access?Only by invitation by a cast or crew member of one of the shows.
What is your Late Seating Policy?This is dictated by each of the shows. We suggest arriving 30 minutes to show time in order to avoid delays.
What is your Photography Policy?Absolutely no photography, video recordings, or live audio recordings are permitted.
What is the handgun policy at the Music Hall at Fair Park?Carrying a Firearm on these premises is prohibited. This includes persons licensed to carry a concealed handgun pursuant to state law. Carrying a firearm on these premises is a Class "A" Misdemeanor, punishable by up to one year in jail and a $4000.00 fine.
TEXAS PENAL CODE; TEXAS PENAL CODE, SECTION 30.06; TEXAS PENAL CODE, SECTION 46.035.
To speak to someone regarding tickets purchased through the Box Office at Preston Royal, call 214.691.7200.
How Can I Purchase Tickets?Once on-sale, tickets for the individual shows in our season (referred to as "single tickets") are available at The Box Office, 542 Preston Royal Shopping Center (no service charge), On-line at ticketmaster.com Or Charge-By-Phone 1-800-982-ARTS (2787). (Service Charges Apply.) You can also purchase tickets through Ticketmaster at most Walmarts and Fiesta grocery stores in the Dallas - Fort Worth area. In addition, there are Ticketmaster outlets in Firewheel Town Center (Garland), North East Mall (Hurst), and Willow Bend mall (Plano).
What about ½ price tickets?Unfortunately, half-price/ day-of-performance tickets are not available on any of the shows this year. The decision to offer half-price tickets is decided by the NY producers of each show individually. It is our experience that musical producers are no longer interested in offering this promotion.
What do I do if I lost my tickets, have questions about will-call, etc.?Please contact either Ticketmaster (800-745-3000) or The Box Office at Preston Royal Shopping Center (214-691-7200), depending on where you bought your tickets, for additional information. In case of an emergency during a performance, you may call the Music Hall (214-565-1116).
Do you offer student tickets?Dallas Summer Musicals does not offer a standard discount to students and senior citizens, however, each show may offer a special promotion geared towards students and/or senior citizens.
Do you have group ticket prices available?Yes. Visit the Group Sales Page for more information.
Special Needs & Accessiblity Questions
What if I need a handicap or oversized seat assignment or a wheelchair?Inquiries regarding a handicap, oversized seating assignments, or wheelchair usage should be made to Mary Lou Ivy at The Box Office at Preston Royal Shopping Center. Please see her contact information below. To view a seat map of the accessibility seating, click here.
e-mail: Cory Carter
phone: 214.691.7200, x 306
Do you have any accommodations for the hearing impaired?Yes, we have headsets available. Please go to the infrared counter in the West Lobby between aisles 5 & 6 for your headset.
Parking at the MUSIC HALL AT FAIR PARK: click here
Food & Beverage Questions
Is there a restaurant at the Music Hall?M Dining at the Music Hall serves a sumptuous buffet before each performance. Reservations are recommended, but not required; call 214-413-3940. The price for Dining in the Music Hall is not included in your event ticket price. M Dining at the Music Hall opens at 11:45 a.m. for matinee performances and 5:45 for evening performances at the Music Hall.
For full details you can visit www.musichalldining.com.
Does M Dining at the Music Hall offer Kosher meals?Yes! Kosher Meals must be ordered in advance for our guests who make reservations at the restaurant. These meals will be prepared kosher off site, sealed and delivered to our guest on the day of their visit.
To order, call 214.443.1040.
What is the cost of eating at M Dining of the Music Hall?Dining at the Music Hall is a gourmet buffet which ranges from $21.95 - $25.95 (prices subject to change) depending on day and time. The Broadway Café is a lighter fare and is more moderate in cost.
Are food and drink allowed in any of the theatres?Drinks are allowed into the theatre at the discretion of the presenter. Currently Dallas Summer Musicals allows beverages inside the theatre, food may not be taken into the theatre.
Charity Accessiblity Questions
How can I request tickets for my charity/fundraiser event?Any charity request for tickets for auction items must be on letterhead stationery and must be addressed to the President and Managing Director. Any other emails or letters addressed "To Whom It May Concern" or "Dear Friend" are not accepted.