DSM

Welcome Dallas Summer Musicals 2008-09

4 Tonys. 2 Drama Desks.
DSM is an award-winning Not-For-Profit Company.

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FAQS

Ticket questions | Directions & Seating Chart | Parking questions | Food & Beverage

Contact the webmaster: click here.

DSM (214) 421-5678
FAX (214) 428-4526

Address:
DSM, Inc.
P.O. Box 710336
Dallas, TX 75371

for shipping:
Music Hall at Fair Park
909 1st Avenue
Dallas, TX 75210-9998

About DSM
Dallas Summer Musicals presents both a traditional summer season of Broadway musicals at the Music Hall at Fair Park and the Broadway Contemporary Series, a winter season of stage plays and musical shows, primarily held at the Majestic Theatre. The two seasons are completely independent of each other. Season tickets for the Broadway Contemporary Series will probably go on sale in August or September. Tickets for the summer season will probably go on sale in November or December (but have gone on sale as late as March).

The best way to purchase season tickets is through the mail-order form included with our season brochure. To subscribe to our brochure mailing, select "subscribe" and select "to recieve mailouts...". Then once on-sale, you can also call our subscription hot line and have them fill out an order form or you can fill one out on-line.

All season ticket orders are processed as a mail order and all are filled on a first-come, first-served basis. However, we do not fill orders until after the subscription deadline when we know which of this year's subscribers are renewing their seats.

Who is “MGI”?
MGI stands for “DSM Management Group, Inc." and is the management affiliate of Dallas Summer Musicals. This management group currently manages the Music Hall at Fair Park, The Majestic Theatre, and will assume management of the historic Texas Theatre when renovation is completed. It is important to understand that Dallas Summer Musicals is a tenant of the Music Hall. MGI is the landlord, handling booking and maintenance of the theatres. All inquiries regarding rental spaces for each of the properties should be directed to Jayne Basse (The Music Hall at Fair Park) and John Wilborn (The Majestic Theatre).

e-mail: Jayne Basse
phone: 214.565.1116, x.154
fax: 214.565.0071

e-mail: John Wilborn
phone: 214.880.0137, x. 204
fax: 214.880.0097

DSM Management Group, Inc.
The Music Hall at Fair Park
P.O. Box 150188
Dallas, TX 75315-0188

For Shipping:
The Music Hall at Fair Park
909 1st Avenue
Dallas, TX 75210-9998

How do I inquire about employment with Dallas Summer Musicals?
To view our job listing and download an application, click here.
Click here to send an email.

For general comments or questions you may have, that are not answered on this page, contact the webmaster at Dallas Summer Musicals.

What if I need a handicap or oversized seat assignment or a wheelchair?
Inquiries regarding a handicap, oversized seating assignments, or wheelchair usage should be made to Mary Lou Ivy at The Box Office at Preston Royal Shopping Center.

Telephone: 214.691.7200 :: e-mail: Mary Lou Ivy

Do you have a lost and found department?
Yes. If you have lost something while attending one of the shows, call 214.421.5678. The operator can check the lost and found log book for your item. If you would like to report something missing, you may also tell the operator, or email Nancy Senter . If you email, be sure to include the day, date, and seating assignment for the show you attended. This will allow us to search a specific area. Also be sure to give a return contact name and number as well as a detailed description of the item lost.

Where is the wheelchair access to the building?
Use the Parry Street entrance. The "circle drive" will be on the right. This is the best place to drop off or pick up. For all accessibility answers, click here.

What about the acoustics of the Music Hall?
It is important to note that the acoustics will change every time the sound system does. Every incoming show brings their own sound system. Every show has its own sound technicians. Therefore, even though they strive for the best sound possible, the sound can be different every time a new show moves into the Music Hall. The management strives to encourage consistency with the touring show technicians, however, ultimately it is up to them to make changes in the acoustical settings of their own equipment.

Child Policy
Dallas Summer Musicals encourages parents to introduce their children to live theatre when they think the child is ready for the experience. We expect that parents will take into account the subject and nature of the show in question; the age, maturity, and interest level of the child; and would be considerate of the other patrons seated near them. Many children will enjoy the experience of going to a show even if they are not able/interested in staying for the entire performance. As a rule of thumb, Dallas Summer Musicals requires that all children over the age of one year have a ticket for admittance to the theatre. While children under a year old could enter without paying admission, we would expect that parents will not bring babies to the theatre. Some parents also choose to purchase a less expensive ticket for their child and then have the child sit in their lap in a more expensive section. This practice is acceptable as long as it does not impose on other patrons.

Some shows/producers require all patrons, regardless of age, to have a ticket in order to enter the theatre.

Can I get backstage access?
Only by invitation by a cast or crew member of one of the shows.

How do I make a contribution to Dallas Summer Musicals?
All contributions should be directed to Lori Sirmen:

e-mail: Lori Sirmen
phone: 214.421.5678, x 161
fax: 214.426.2994

How do I contact the Fairgrounds Administration?
Main number: 214.670.8400
24 hour event line: 214.421.9600

During the Fair, is the musical included in admission to the Fair?
No. You must purchase tickets for this event through The Box Office at Preston Royal Shopping Center, or through Ticketmaster.

During the Fair, can I get into the Fair with my musical ticket?
Yes. It must be the ticket for the current show; but it is good for admission only to the Fair grounds on the day you are ticketed to see the musical. So make a day of it and spend the day at the fair and the night at the musical!!!

Late Seating Policy.
This is dictated by each of the shows. We suggest arriving 30 minutes to show time in order to avoid delays.

Photography Policy.
Absolutely no photography, video recordings, or live audio recordings are permitted.

Do you have any accommodations for the hearing impaired?
Yes, we have headsets available. Please go to the infrared counter between aisles 1 and 2 for your headset.

How long does the show last?
Broadway musicals typically last about 2-1/2 hours, including intermission. A few musicals will run as long as 3 hours or as little as 2, but 2-1/2 is a good rule-of-thumb.

What is the dress code at the musicals?
Dallas Summer Musicals generally recommends business attire or casual business attire. Some patrons do attend dressed in eveningwear, particularly on Friday and Saturday evenings. During the State Fair of Texas, many patrons are dressed much more casually, particularly if they plan on attending the Fair that same day.

For information on the DSM Guild, click here.

TICKET QUESTIONS

To speak to someone regarding tickets purchased through the Box Office at Preston Royal,
call 214.691.7200

Where do I buy tickets and how much are they?
Once on-sale, tickets for the individual shows in our season (referred to as "single tickets") are available at The Box Office, 542 Preston Royal Shopping Center (no service charge), Any Ticketmaster Outlet including Macy's, Fiesta, or The Majestic Theatre, On-line at ticketmaster.com Or Charge-By-Phone 214.631.ARTS. (Service Charges Apply.)

What about ½ price tickets?
Unfortunately, half-price/ day-of-performance tickets are not available on any of the shows this year. The decision to offer half-price tickets is decided by the NY producers of each show individually. It is our experience that musical producers are no longer interested in offering this promotion.

What do I do if I lost my tickets, have questions about will-call, etc.?
Please contact either Ticketmaster (214-373-8000) or The Box Office at Preston Royal Shopping Center (214-691-7200), depending on where you bought your tickets, for additional information. In case of an emergency during a performance, you may call the Music Hall (214-565-1116) or the Majestic (214-880-0137).

Do I have to have a ticket for my child?
As a rule of thumb, Dallas Summer Musicals requires that all children over the age of one year have a ticket for admittance to the theatre. While children under a year old could enter without paying admission, we would expect that parents will not bring babies to the theatre. Some parents also choose to purchase a less expensive ticket for their child and then have the child sit in their lap in a more expensive section. This practice is acceptable as long as it does not impose on other patrons.

Do you offer student tickets?
Dallas Summer Musicals does not offer a standard discount to students and senior citizens, however, each show may offer a special promotion geared towards students and/or senior citizens.

Do you have group ticket prices available?
Yes. Contact Meredith Ford, Group Sales Manager.

Is a season subscription required to include the State Fair of Texas Show?
Yes. At this time the Fair show is always part of the DSM subscriber package.

e-mail: Meredith Ford
phone: 214.421.5678, x115
fax: 214.428.4526

How many people constitute a group?
Usually groups of 20 or more persons receive a discount off of our regular ticket prices! However some incoming shows require us to use a different number. If you are involved with a school or church group, travel with a bank club or tour group, or just have several friends that like to go to the theatre - let our Group Sales Department arrange your discounted tickets for you.

DIRECTIONS

Directions to the Music Hall at Fair Park, click here.
Directions to The Majestic Theatre (and Majestic Box Office), click here .

PARKING QUESTIONS

Parking at the MUSIC HALL AT FAIR PARK:
Where do I park? / Are there any specific parking problems during the year?

ANY ANNOUNCEMENTS ON THE DART/PARKING Update page, REGARDING PARKING, TRAFFIC OR DART CONSTRUCTION IN THE AREA SUPERSEDES THE INFORMATION ON THIS PAGE.

At the Music Hall at Fair Park, for the majority of the year, parking is available on the Fairgrounds without an additional charge on a first-come, first-served basis. Patrons should enter the Fairgrounds at Grand Avenue, or as directed by parking attendants. Spaces closest to the Music Hall on the Fairgrounds are reserved for handicapped parking and also benefactors and supporters.

Across the street (Parry Ave.) from the Music Hall is a paid parking lot managed by Ace Parking, which offers the easiest access to and from I-30. Valet parking is sometimes available at the 1st Avenue entrance to the Music Hall at the "Circle Drive" location across from the fountain.. Parking Company of America sells "season" parking passes for Valet parking. Call them at 214.874.0468 for information.

During the State Fair of Texas, the State Fair controls and charges for all parking on the Fairgrounds. No Dallas Summer Musicals or prepaid valet parking passes are honored within the fairgrouonds or in any nearby lots. All others are first-come, first-served. No additional presales are being taken. Valet parking ($20) opens at 11:00 AM for the matinee show. All cars must be out of the lot by 5:30 PM. Valet Parking opens at 5:00 PM for the evening show OR as soon after the matinee as is feasible.

The lot across the street ($10) is also first-come, first-served for those who haven't already purchased a season parking pass.

1. Leave home extra early, or allow extra time for parking--at LEAST 1.5 - 2 extra hours. Remember Dallas Summer Musicals has no authority with regards to on-site parking while the State Fair is open.
2. Review State Fair literature for parking information
3. Check for space in the Across-the-Street lot. Remember that football games, such as TX-OU, are scheduled on Saturdays during the Fair. Check www.bigtex.com for major events that may make parking difficult.

Parking at THE MAJESTIC THEATRE
There is a covered lot directly across the street from the theatre (which is 1925 Elm Street). An open lot is located on the NW corner of Elm and Harwood, while an additional covered lot is located on the NE corner of Elm and Harwood. These are pay to park venues.

FOOD & BEVERAGE QUESTIONS

Is there a restaurant at the Music Hall?
Dining at the Music Hall serves a sumptuous buffet before each performance. Reservations are recommended, but not required; call 214-413-3940. The price for Dining in the Music Hall is not included in your event ticket price. Dining at the Music Hall opens at 11:45 a.m. for matinee performances and 5:45 for evening performances at the Music Hall. For full details you can visit www.musichalldining.com.

Do offer Kosher meals?
Yes! Kosher Meals must be ordered in advance for our guests who make reservations at the restaurant. These meals will be prepared kosher off site, sealed and delivered to our guest on the day of their visit. To order, call 214.443.1040.

What is the cost of eating at Dining of the Music Hall?
Dining at the Music Hall is a gourmet buffet which ranges from $21.95 - $25.95 (prices subject to change) depending on day and time. The Broadway Café is a lighter fare and is more moderate in cost

Are food and drink allowed in any of the theatres?
Drinks are allowed into the theatre at the discretion of the presenter. Currently Dallas Summer Musicals allows beverages inside the theatre, food may not be taken into the theatre.